Dental off Chapel | 6 Chatham St. Prahran VIC 3181

Faqs & News

FAQs

Cancellation Policy

We respect that your time is valuable and we appreciate that you understand ours is too.

  

We have a 24-hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the patient.

  

The first time a cancellation is made within the 24hr period prior to the time of the booked appointment, the patient will be given the opportunity to re-book (with no financial penalty applied).

  

Any subsequent cancellations by/for the same patient that occur within the 24 hour period will be referred to the Practice Manager and may result in a cancelled booking fee being applied.

  

Patients who make a booking and subsequently fail to present for their designated appointment (and have not contacted the clinic to cancel their appointment) will result in a cancelled booking fee being applied.

  

We understand there may be unforeseen circumstances and exceptions can be made.

  
Thankyou,

Dr. Mary Ellen Wilkinson

How do I Qualify for a Student or Seniors Discount?

For a student discount you need to present a current student ID from a tertiary institution. For a senior discount simply show us your Seniors Card.

How can I Claim with my Private Health Fund?

We can process most claims on the spot through our HICAPS facility. This saves you paperwork and, of course, time. Dental off Chapel participates in the HCF ‘More for Teeth’ program which fully covers checkups, cleaning and x-rays for its members with Extras cover.

What about Overseas Dental Treatment?

Dental treatment is often complex and may require extensive follow up care from your practitioner. Follow up care from an overseas provider can prove impractical or impossible. We suggest you read the following comments from the Australian Dental Association (ADA).

How Often Should I Visit the Dentist?

We are often asked this question and simply…it varies. Generally one should visit a dentist once every six to twelve months depending on your oral health, maintenance and risk factors. Regular check-ups are important in detecting early signs of decay and disease that may not be obvious to you. Dealing with these issues early helps avoid more complex treatment later.

What is the Child Dental Benefits Schedule (CDBS) and who is Eligible?

The Commonwealth Child Dental Benefits Schedule (CDBS) is a dental benefits program for eligible children aged 2–17 years that provides up to $1,000 in benefits over two years to the child for basic dental services. A child is eligible if they are aged 2–17 years, are eligible for Medicare, and the family receives Family Tax Benefit Part A or other relevant Australian Government payments.

What about Transportation and Parking?

We are across the street from a 540 space municipal car park. The Prahran and South Yarra train stations are an easy walk as are a number of tram routes operating on Chapel Street, High Street and Malvern Rd.
Dental off Chapel is positioned in the centre of the Prahran, South Yarra and Windsor retail and fashion district. Patients often take the opportunity to drop into a local cafe or the nearby boutiques.

NEWS

25 Jan 2018

News

Cato Square Redevelopment

Work has commenced on the development of the Cato square car park opposite the surgery. The project involves transforming the area into urban parkland with two levels of underground car parking. We are really looking forward to the new space ... READ MORE >

20 Jul 2017

News

DENTAL HEALTH WEEK 2017

This year dental health week takes place from the 7th to the 13th of August 2017. The theme is Anywhere, Anytime, Oral health for busy lives. The focus is on oral health basics, four simple tips to maintain oral health. ... READ MORE >

10 Apr 2017

News

Welcome our new team member, Dr. Wilma Eelderink

We are pleased to announce that Dr. Wilma Eelderink has joined the team at Dental off Chapel. Wilma has practised dentistry in Melbourne for over 25 years. She is particularly experienced in children’s and family dentistry.  Wilma is interest... READ MORE >

07 Mar 2017

News

What’s New For the Child Dental Benefit Scheme?

There is good news regarding the Child Dental Benefit Scheme (CDBS) The government had intended to close the program at the end of 2016, but lobbing by the ADA and the community has resulted in the scheme continuing into 2017. Initially th... READ MORE >

14 Dec 2016

News

THE HOLIDAY SEASON

Dental off Chapel will remain OPEN over Christmas and New Year. Our hours over this time are as follows: Thursday 22nd December                             9:30 am to 3:00 pm... READ MORE >

27 Aug 2015

News

Dental Health Week

The theme of Dental Health Week which was held during the first week of August was the ‘Seven Sporting Sins’. This highlighted some aspects of sports participation which are having an impact on oral health. Catchy titles such as ‘Lust for ... READ MORE >

23 Jan 2015

News

World Oral Health Day

It is World Oral Health Day on the 20th of March this year. The theme is ‘Smile for Life’ which has a double meaning: ‘Lifelong Smile’ and ‘Celebrating Life’. The takeout from World Health Day is the importance of making t... READ MORE >